Become an Outcoder as a Outbound Call Specialist

Are you a proactive communicator with a knack for engaging conversations and a keen eye for detail? Join our dynamic team as an Outbound Call Specialist and play a crucial role in supporting our clients by conducting structured interviews and verifying key information. Your contributions will ensure the accuracy and quality of our data, directly impacting our clients' business operations and decisions.

What you’ll need to be successful:

  • High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus.
  • Proven experience in a customer service or call center role.
  • Strong communication skills, both verbal and written.
  • Proficient with computer systems and audio technology.
  • Excellent organizational and multitasking abilities.
  • Strong attention to detail and accuracy in information gathering.

This will be considered a plus:

  • Experience in the insurance industry.
  • Additional certifications in customer service or related fields.
  • Demonstrated ability to handle high call volumes efficiently.

About us: EX² Outcoding is a premier solution provider of a broad range of outsourcing services, combining proven expertise in technology and project execution for companies searching for high-quality software development solutions. We specialize in delivering the best technical solution and enhancing that solution creatively by working closely with stakeholders to understand the business context.